Crisis COE

Friday, Jul 24, 2020

Centre of Excellence in Crisis Preparedness

- Dr. Stefan Ingves, Chair, Toronto Centre Board of Directors; Governor, Central Bank of Sweden

Press Release, March 26, 2020

What We Offer

Foundational or customized programs and simulations for financial supervisors and regulators from all sectors; banking, securities and insurance and pensions, and cross sector at national and regional levels. Our practical and interactive programs incorporate leadership skills such as business continuity planning, communication, coordination and issue management among financial safety net participants
In-depth knowledge and expertise from seasoned financial sector supervisors
Knowledge products such as TC Notes which provide practical guidance on how to prepare and respond to crisis

Supporting You in Crisis Preparedness: A Toolkit

In this 4-part webcast series, TC explores with leading experts on how financial supervisors and regulators can best manage the impact of the pandemic on financial stability.

Dr. David Nabarro and Carl Hiralal	Vincent Reinhart and Socorro Heysen

Pandemic & Financial Stability: Click to watch Part 3

Pandemic & Financial Stability: Click to watch Part 4

Timothy Adams and Bill Coen

Martin Moloney and Clive Briault

Paul Wright and Clive Briault

Dr. David Nabarro, Stefan Ingves, and Socorro Heysen

TPandemics & Financial inclusion - A Toronto Centre webcast series

Pandemics & Financial inclusion – A Toronto Centre Webcast Series

Timothy Antoine and Greta Bull

Dr. Reza Baqir and Ceyla Pazarbasioglu

John Rwangombwa and Conor Donaldson

Ernest Addison and Christopher Calabia

Dr. David Nabarro, Stefan Ingves, and Socorro Heysen

The Honourable Sri Mulyani and Dr. Carmen Reinhart. Moderated by Susanna Moorehead

Carolyn Rogers and Paul Andrews

Executive Panel at the IMF/WB Virtual Spring

Jameel Ahmad, Kevin Cowan Logan, and Clive Briault

Supervising the New Normal: Suptech in the Post-COVID-19 world

Pei Hong Mok and Alejandra Olivares

Maurene Simms and Kuben Naidoo

Supervising the New Normal: Long-term implications of the pandemic for supervisory judgement

Elsie Addo Awadzi, Martin Moloney, and Lyndon Nelson

Executive Panel at the IMF/WB Virtual Annual Meetings 2020

Babak Abbaszadeh and Gerry Lewis

Ep. #47 – State Bank of Pakistan’s Response to the COVID-19 Crisis

This podcast will focus on the recent TC Notes on recovery and resolution planning, and will discuss implications for supervisors should an institution fail.

Mariela Zaldivar, Superintendente Adjunto de Conducta de Mercado e Inclusión Financiera de la Superintendencia de Banca, Seguros y AFP (SBS) del Perú, nos comenta sobre los problemas que enfrenta la población más vulnerable en el Perú ante la actual coyuntura, cuál ha sido la respuesta de la SBS y cómo la crisis ha cambiado el trabajo del supervisor de conducta y sobre la importancia de una estrecha cooperación con el supervisor prudencial.

All companies are determining the best way to reintegrate employees back to the office. This podcast will share information and practical tips to help supervisors and regulators not only survive but to also thrive as they transition back to the office.

In this episode, Chuin Hwei Ng interviews long-time TC partner Gerry Lewis on questions such as: how do we make sure the work still gets done effectively? Will my team be as productive or as efficient? How will we stay connected as people – and as a functioning team?

Securities Regulation: Risks and Approaches to the New Normal - Réglementation des valeurs mobilières : Risques et approches de la nouvelle norme

In this podcast, Jean Lorrain, Chair of Toronto Centre’s Securities Advisory Board, discusses the implications of COVID-19 and climate risk for securities regulators, the usefulness of international standards, and “staying the course” in the new normal.

Dans ce podcast, Jean Lorrain, président du Conseil consultatif sur les valeurs mobilières du Toronto Centre, discute des répercussions de la COVID-19 et du risque climatique pour les organismes de réglementation des valeurs mobilières, de l’utilité des normes internationales et comment maintenir le cap dans la nouvelle normalité.

Anatol Monid, Toronto Centre Program Director, sits down with Dr. Naresh Singh, Special Advisor Sustainability at Toronto Centre, to discuss the risks to the financial system posed by climate change and what supervisors can learn from the COVID-19 pandemic to better address climate change disruptions.

Discussion with Dr. Olaf Weber, Toronto Centre Program Leader, Professor at the School of Environment, Enterprise and Development (SEED) and Research Chair in Sustainable Finance at the University of Waterloo highlights the importance of broadening existing financial supervisory tools to incorporate risks outside the financial sector such as COVID-19, climate change and other events as they have material impact on the economy and the financial industry.

John Pattison, Toronto Centre Program Leader highlights some of the supervisory challenges during and after a very peculiar crisis like COVID-19, and what financial supervisors and regulators should focus on as they operate in this new normal.

Jorge Mogrovejo, Superintendente Adjunto de Banca y Microfinanzas de la Superintendencia de Banca, Seguros y AFP sobre la situación en el Perú y las medidas regulatorias y de supervisión que se han tomado para manejar la crisis.

Mutumboi Mundia, Director – Market Supervision and Development and Mubanga Kondolo, Manager – Financial Inclusion at the Securities and Exchange Commission Zambia discuss how financial supervisors and regulators are navigating the current global pandemic crisis whilst continuing and leveraging opportunities for the national financial inclusion agenda, and in particular in Zambia.

Dr. Hoe Ee Khor, Chief Economist of the ASEAN+3 Macroeconomic Research Office (AMRO) discusses the key findings from its flagship report, the ASEAN+3 Regional Economic Outlook 2020 on the impact of the COVID-19 pandemic on Asia’s economic outlook and financial stability

Max McConnell, Psychotherapist and Registered Social Worker, offers some strategies for financial supervisors to deal with the stress and widespread disruption to their professional and personal lives during the COVID-19 pandemic.

Gerardo Hernández, Co-Director del Banco de la República (Colombia), presenta las respuestas de política que han tomado las autoridades colombianas para enfrentar la situación creada por la Pandemia del COVID-19 y sus limitaciones en una economía emergente

Juan Pedro Cantera, Superintendente de Servicios Financieros de Uruguay, presenta las respuestas de política que han tomado las autoridades uruguayas y del sur del continente para enfrentar la situación creada por la Pandemia del COVID-19

Juan P. Arango, Director de Programa del Toronto Centre, habla con Jorge Castaño Gutiérrez, Superintendente Financiero de Colombia, sobre los retos y las enseñanzas que nos va dejando esta crisis a los supervisores.

Juan P. Arango, Director de Programa del Toronto Centre, habla con Tomas Soley, Superintendente General de Seguros de Costa Rica, sobre los retos y las enseñanzas que nos va dejando esta crisis a los supervisores.

Cecilia Skingsley, Deputy Governor of the Riksbank, discusses the importance of communication in times of financial crisis and stability.

our recent TC Notes on Crisis Preparedness


This Toronto Centre Note pulls together the most significant principles related to exit decisions, including those providing the foundation for an exit decision that may ultimately be required.

This Toronto Centre Note describes the standards for recovery planning, discusses how supervisors can monitor whether financial institutions are meeting these standards, and outlines the supervisory actions that can be taken by supervisors to improve a financial institution's recovery planning.	This Toronto Centre Note describes the main features of the Financial Stability Board's approach to resolution and draws out some key implications for financial sector supervisors.

Toronto Centre Note discusses seven potential implications and priorities for supervisors regulating Islamic banks in response to the COVID-19 pandemic in dual banking systems	Sets out the main issues that supervisors need to consider in a crisis and offers suggestions for how these might be addressed, both generally and in the current crisis.


Discusses some of the immediate and medium-term options for banking supervisors in response to the COVID-19 outbreak.	Sets out the main issues that boards and senior management of supervised firms need to address as a result of the COVID-19 outbreak. The broad conclusion is that sound corporate governance is more essential than ever.

Sets out a framework for turning risk assessments into firm-specific supervisory programs.	Outlines the key elements of a Business Continuity Plan (BCP) and relates these to the specific circumstances of a supervisory authority.

Discusses what is a crisis binder; importance of having a crisis binder; what makes a crisis binder useful; preparing a crisis binder; and content of a crisis binder.

Provides background on the design and implementation of bespoke system-wide financial crisis management simulations (SWFCMS) intended to test system-wide responses to financial sector crises.

What Our Partners and Participants Say

“The simulation exercise enabled me appreciate the many options/scenarios that come into play during crisis.”

(past participant from Kenya, 2020)
“Toronto Centre helped me to appreciate the importance of carrying out crisis simulation exercises and as an organization we have planned to carry out the same with the assistance of Toronto Centre this year. This will be a key milestone for us, the project has been pending for the last two years but now all the approvals have been granted for training and execution.”

(past participant survey from Kenya, 2020)
“The exposure gained in crisis preparedness places me in a better position should I be confronted by the situation.”

(past participant from Kenya, 2020)
“We are at the drafting stage of our country's Crisis Preparedness Binder Framework as a result of having attended a training provided by the Toronto Centre specialists on the subject. ”

(past participant from Eswatini, 2019)
“Have made progress in crisis binder preparation and deposit insurance development. ”

(past participant from Eswatini, 2019)
“Toronto Centre has helped my agent appreciate importance of crisis management and crisis preparedness. Finalizing crisis binder for our resolution regime. ”

(past participant survey from Eswatini, 2019)
“I had the opportunity to simulate a crisis situation and this gave me more new experience and how to act. ”

(past participant from Brazil, 2019)
“The RPG activities gave us the opportunity to simulate real crisis situations to an extent that also demanded the use of resolution techniques. I had the opportunity to see some similar situations, however not in the position of taking decisions. Early action benefits were made clear to me and I really feel more likely to realize a crisis sooner than I would be able to before attending this training with Toronto Centre. ”

(past participant from Brazil, 2019)
“Toronto Center program helped me in finalizing the Crisis Management handbook with respect to cross-border corroborations. ”

(past participant from Zambia, 2018)
“Toronto Centre helped me to look into and evaluate any crisis more prudently and handle it effectively.”

(past participant from Bangladesh, 2018)
Read the proceedings from our Community of Practice on Business Continuity Planning

Learn More about TC’s Crisis Simulations

TC President and CEO Babak Abbaszadeh introduces TC’s approach and experience in providing simulation-based bespoke crisis management training at the 9^th FSI-IADI Conference on Crisis Management, Bank Resolution and Deposit Insurance. Read more

Subscribe to receive updates on this page, and follow us on social media handles

Interested in our programs? This email address is being protected from spambots. You need JavaScript enabled to view it. questions, suggestions and feedback.