Financial Literacy and Inclusion Supervision Program

Monday, August 12, 2019 - Friday, August 16, 2019


The National Financial Inclusion Strategy 2017-2022 (NFIS) deals with financial inclusion in a broad sense, including financial capability (financial literacy) and financial consumer protection.

Zambia has done considerable work, with the assistance of the World Bank and others, in the areas of financial inclusion, financial literacy, and financial sector development.  The Bank of Zambia, Pensions and Insurance Authority, and Securities and Exchange Commission were all actively involved in the work.

As NFIS is a cross-cutting issue, the program is designed to provide the Zambian supervisors and regulators (participants) a forum for discussing common challenges in implementing the NFIS and help them move forward with implementation.  Each day of the program will focus on different aspects of the NFIS.  Training will also be provided on the Toronto Centre action planning methodology, workshops to develop implementable action plans and on communication with key stakeholders, which is an essential skill to be employed in the area of financial inclusion, where a wide variety of stakeholders is involved.

Target Audience         

The program is designed for middle-to-senior level officials from supervisory and regulatory agencies in Zambia. 

Medium of Instruction

The course will be conducted in English.

Registration Details

Registration for this program is by invitation only. 

This program is held in partnership with: 


Program Materials